Terms of service

📄 Terms of Service — RMK Customs

Effective Date: 10/22/2025

Welcome to RMK Customs. By using our website and purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. Overview

This website is operated by RMK Customs. Throughout the site, the terms "we," "us," and "our" refer to RMK Customs. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose. You agree not to transmit any worms, viruses, or any destructive code.

3. Products & Services

Many of our products are custom-made, and as such:

  • Slight variations may occur due to personalization.

  • Custom orders are final sale and non-refundable unless damaged or defective.

  • We reserve the right to refuse any order placed with us.

We may limit or cancel quantities purchased per person, per household, or per order at our sole discretion.

4. Pricing & Payment

All prices are listed in [USD or your currency] and are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice at any time.

Payments are processed securely through Shopify and its approved payment gateways. We do not store your credit card information.

5. Shipping & Delivery

Shipping times and costs vary depending on your location and order type. Estimated delivery times are provided during checkout but are not guaranteed.

RMK Customs is not responsible for delays caused by carriers, customs, or events beyond our control.

6. Returns & Refunds

Please refer to our [Return & Refund Policy] for detailed information on what is eligible for return.

In general:

  • Custom items are non-returnable unless defective.

  • Non-custom items can be returned within 14 days in unused condition.

7. Accuracy of Information

We make every effort to display accurate product details, including descriptions, colors, and pricing. However, we cannot guarantee that your device's display will show colors accurately.

We reserve the right to correct any errors, inaccuracies, or omissions at any time.

8. Third-Party Services

Certain content or services available via our site may include materials from third parties (e.g., payment processors, shipping partners). We are not responsible for third-party content or websites.

9. Limitation of Liability

To the fullest extent permitted by law, RMK Customs shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or products.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at our discretion. It is your responsibility to check this page periodically for updates.

11. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 support@rmkcustoms.com